
Frequently Asked Questions
                    
                      
                        
                      
                      
                        Do you ship internationally? How much does it cost and how long will it take?
                      
                    
                    
                      
                    
                  
                Do you ship internationally? How much does it cost and how long will it take?
Yes — we ship to over 90 countries worldwide, including the U.S., Canada, UK, Europe, Australia, the Middle East, and more. Shipping is free on all sneaker orders, with no hidden fees for most destinations.
Estimated delivery times:
- USA: 5–14 business days
 - Europe: 6–14 business days
 - Canada & Australia: 6–16 business days
 - Rest of the world: 8–18 business days
 
Orders ship within 1–2 business days. We always ship from the closest warehouse available (when possible) to get your sneakers to you faster. You’ll receive full tracking details as soon as your order is on the move.
                    
                      
                        
                      
                      
                        What is your return and exchange policy?
                      
                    
                    
                      
                    
                  
                What is your return and exchange policy?
We gladly accept returns or exchanges within 14 days of delivery — no stress, no hassle. Just email us at contact@galartsy.com to get started.
If something doesn’t fit, feel right, or arrived damaged, we’ll make it right. Items must be unused and in original packaging, but that’s about it.
                    
                      
                        
                      
                      
                        Are the sneakers unisex and true to size? How do I find my fit?
                      
                    
                    
                      
                    
                  
                Are the sneakers unisex and true to size? How do I find my fit?
Yes, our sneakers are unisex and generally run true to size. If you’re between sizes, we recommend sizing up for the most comfortable fit. You’ll find a detailed size chart below. And if you need help deciding, our team’s just a message away.
| 
Foot length (CM)  | 
Insole length (CM)  | 
Size EU | US women | US Men | 
| 22.5 | 23 | 35 | 4.5 | / | 
| 23 | 23.5 | 36 | 5 / 5.5 | 3.5 / 4 | 
| 23.5 | 24 | 37 | 6 | 4.5 | 
| 24 | 24.5 | 38 | 7 | 5 / 5.5 | 
| 24.5 | 25 | 39 | 8 | 6 / 6.5 | 
| 25 | 26.5 | 40 | / | 7 / 7.5 | 
| 25.5 | 27 | 41 | / | 8 | 
| 26 | 27.5 | 42 | / | 8.5 | 
| 26.5 | 28 | 43 | / | 9 / 9.5 | 
| 27 | 28.5 | 44 | / | 10 / 10.5 | 
| 27.5 | 29 | 45 | / | 11 / 11.5 | 
| 28 | 29.5 | 46 | / | 12 / 12.5 | 
| 28.5 | 30 | 47 | / | 13 / 13.5 | 
How to measure your foot length?

- Take a piece of paper and a pen.
 - Stand with your heels against the wall
 - Draw a line be the tip of your toe
 - Measure the length from the wall to the line
 - Compare the foot length with the size chart
 
                    
                      
                        
                      
                      
                        What materials are used in the sneakers?
                      
                    
                    
                      
                    
                  
                What materials are used in the sneakers?
Our sneakers are crafted with care using a blend of durable and lightweight materials:
- Outsole: Flexible, grippy rubber for everyday wear
 - Insole: Breathable mesh for all-day comfort
 - Lining: Soft sponge mesh for a cushioned step
 - Upper: High-grade microfiber leather — a sleek, animal-friendly alternative to traditional leather
 
Every element is chosen to balance comfort, durability, and the precision needed to bring fine art to life on your feet.
Yes, our sneakers are unisex and generally run true to size. If you’re between sizes, we recommend sizing up for the most comfortable fit. You’ll find a detailed size chart below. And if you need help deciding, our team’s just a message away.
| 
Foot length (CM)  | 
Insole length (CM)  | 
Size EU | US women | US Men | 
| 22.5 | 23 | 35 | 4.5 | / | 
| 23 | 23.5 | 36 | 5 / 5.5 | 3.5 / 4 | 
| 23.5 | 24 | 37 | 6 | 4.5 | 
| 24 | 24.5 | 38 | 7 | 5 / 5.5 | 
| 24.5 | 25 | 39 | 8 | 6 / 6.5 | 
| 25 | 26.5 | 40 | / | 7 / 7.5 | 
| 25.5 | 27 | 41 | / | 8 | 
| 26 | 27.5 | 42 | / | 8.5 | 
| 26.5 | 28 | 43 | / | 9 / 9.5 | 
| 27 | 28.5 | 44 | / | 10 / 10.5 | 
| 27.5 | 29 | 45 | / | 11 / 11.5 | 
| 28 | 29.5 | 46 | / | 12 / 12.5 | 
| 28.5 | 30 | 47 | / | 13 / 13.5 | 
How to measure your foot length?

- Take a piece of paper and a pen.
 - Stand with your heels against the wall
 - Draw a line be the tip of your toe
 - Measure the length from the wall to the line
 - Compare the foot length with the size chart
 
                    
                      
                        
                      
                      
                        How comfortable are the sneakers for everyday wear?
                      
                    
                    
                      
                    
                  
                How comfortable are the sneakers for everyday wear?
Our sneakers are made to be lived in. Whether you’re out exploring the city or heading to a gallery opening, they’re built with comfort in mind — and our community wears them all day, every day.
Yes, our sneakers are unisex and generally run true to size. If you’re between sizes, we recommend sizing up for the most comfortable fit. You’ll find a detailed size chart below. And if you need help deciding, our team’s just a message away.
| 
Foot length (CM)  | 
Insole length (CM)  | 
Size EU | US women | US Men | 
| 22.5 | 23 | 35 | 4.5 | / | 
| 23 | 23.5 | 36 | 5 / 5.5 | 3.5 / 4 | 
| 23.5 | 24 | 37 | 6 | 4.5 | 
| 24 | 24.5 | 38 | 7 | 5 / 5.5 | 
| 24.5 | 25 | 39 | 8 | 6 / 6.5 | 
| 25 | 26.5 | 40 | / | 7 / 7.5 | 
| 25.5 | 27 | 41 | / | 8 | 
| 26 | 27.5 | 42 | / | 8.5 | 
| 26.5 | 28 | 43 | / | 9 / 9.5 | 
| 27 | 28.5 | 44 | / | 10 / 10.5 | 
| 27.5 | 29 | 45 | / | 11 / 11.5 | 
| 28 | 29.5 | 46 | / | 12 / 12.5 | 
| 28.5 | 30 | 47 | / | 13 / 13.5 | 
How to measure your foot length?

- Take a piece of paper and a pen.
 - Stand with your heels against the wall
 - Draw a line be the tip of your toe
 - Measure the length from the wall to the line
 - Compare the foot length with the size chart
 
                    
                      
                        
                      
                      
                        How are your sneakers different from other brands?
                      
                    
                    
                      
                    
                  
                How are your sneakers different from other brands?
We’re not just a sneaker brand — we’re the world’s leading wearable art label. Since 2018, we’ve reimagined iconic masterpieces into everyday pieces.Over 70% of our customers come back for more— not just for the designs, but for the feeling of wearing something truly original.
Yes, our sneakers are unisex and generally run true to size. If you’re between sizes, we recommend sizing up for the most comfortable fit. You’ll find a detailed size chart below. And if you need help deciding, our team’s just a message away.
| 
Foot length (CM)  | 
Insole length (CM)  | 
Size EU | US women | US Men | 
| 22.5 | 23 | 35 | 4.5 | / | 
| 23 | 23.5 | 36 | 5 / 5.5 | 3.5 / 4 | 
| 23.5 | 24 | 37 | 6 | 4.5 | 
| 24 | 24.5 | 38 | 7 | 5 / 5.5 | 
| 24.5 | 25 | 39 | 8 | 6 / 6.5 | 
| 25 | 26.5 | 40 | / | 7 / 7.5 | 
| 25.5 | 27 | 41 | / | 8 | 
| 26 | 27.5 | 42 | / | 8.5 | 
| 26.5 | 28 | 43 | / | 9 / 9.5 | 
| 27 | 28.5 | 44 | / | 10 / 10.5 | 
| 27.5 | 29 | 45 | / | 11 / 11.5 | 
| 28 | 29.5 | 46 | / | 12 / 12.5 | 
| 28.5 | 30 | 47 | / | 13 / 13.5 | 
How to measure your foot length?

- Take a piece of paper and a pen.
 - Stand with your heels against the wall
 - Draw a line be the tip of your toe
 - Measure the length from the wall to the line
 - Compare the foot length with the size chart